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FAQ'S

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FREQUENTLY ASKED QUESTIONS

How do I open a new account?

Start online or visit a branch with a valid ID. We will verify your details and fund the account.

Use the password reset link on the login page. If you are locked out, contact support for help.

Domestic transfers typically settle the same day. Wire transfers can take 1-3 business days.

What fees should I expect?

We keep fees transparent. Ask support or review the schedule of fees for your account type.

Log in and freeze the card immediately, then contact support to issue a replacement.

Yes. Submit your request online and our loan team will respond with next steps.

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